Research

The Future of Insurance Broking is Connected

Dec 12, 2024

Let's ditch the jargon and talk about the real problem facing insurance brokers today: outdated processes that are slowing everything down. After a year of building software for brokers, we've seen firsthand how manual workflows, static PDFs, and clunky systems create a mountain of unnecessary work. This leaves brokers with less time to focus on what truly matters: helping clients understand their risks and find the best coverage.

Enter "connected insurance" – a smarter way of working that streamlines the flow of data between brokers, insurers, and clients. Forget the buzzword; this is about real solutions with tangible benefits.

Here's what connected insurance looks like in action:

  • No More Data Entry Déjà Vu: Imagine entering client details once and having that information automatically populate across all systems and documents. Say goodbye to repetitive admin and hello to efficiency!

  • Clients Will Be Amazed: By integrating data from external sources, brokers can gain a comprehensive view of their clients from the get-go. This leads to a more personalised experience and faster service.

  • Automation is Your New Best Friend: Tedious tasks like updating policy documents and requesting quotes can be automated, freeing up valuable time for brokers to focus on client needs.

  • Real-Time Collaboration Made Easy: Brokers and underwriters can work together seamlessly with shared access to the same information, including draft quotes and coverage suggestions.

  • Transparency Builds Trust: Clients can stay informed throughout the entire process with real-time updates and access to their information through client portals.

Sticking with the status quo has real consequences:

  • Overworked and Underwhelmed: Brokers are drowning in paperwork, with administrative tasks taking precedence over client interaction.

  • Growth Stalled: Scaling a brokerage becomes challenging when manual processes limit efficiency and capacity.

  • Renewal Nightmares: Missed deadlines and lost clients become a real risk when renewals are managed manually.

Connected insurance empowers brokers to:

  • Scale with Ease: Automation allows smaller teams to handle increased business volume without sacrificing service quality.

  • Boost Client Satisfaction: Transparency and data-driven insights create a more personalised and efficient client experience.

  • Retain Clients Effortlessly: Seamless renewals, powered by readily available data, improve client retention and loyalty.

A Success Story:

One brokerage we worked with transformed their operations by automating their quoting process, integrating third-party data, and generating quotes automatically using insurer APIs. The result? They've nearly doubled their producers capacity and significantly improved their client experience.

The Future is Connected:

Connected insurance isn't just a trend; it's a necessary evolution for the industry. By embracing technology and streamlining workflows, brokers can focus on building relationships, providing valuable advice, and growing their business. This is the future of insurance, and it's an exciting time to be a part of it.

Recorder Limited, 40 Bowling Green Lane, London, EC1R 0NE. Company Reg: 15491636

Recorder is a modern broker management system for the next generation of insurance broker. We take the hassle out of capturing client information and obtaining quotes from insurers.

Recorder Limited, 40 Bowling Green Lane, London, EC1R 0NE. Company Reg: 15491636

Recorder is a modern broker management system for the next generation of insurance broker. We take the hassle out of capturing client information and obtaining quotes from insurers.

Recorder Limited, 40 Bowling Green Lane, London, EC1R 0NE. Company Reg: 15491636

Recorder is a modern broker management system for the next generation of insurance broker. We take the hassle out of capturing client information and obtaining quotes from insurers.