In a recent interview, Matt Hicks discusses how his firm, Recorder, assists insurance professionals in navigating difficult market conditions through technological innovation. By digitising binder workflows and line slip facilities, the company enables brokers and MGAs to maintain profitability while reducing administrative burdens. A primary objective is to eliminate data silos by establishing the broker as the "golden source of truth" and using APIs to share information without manual re-entry. Furthermore, their new delegated authority software allows for real-time data interrogation, effectively replacing traditional monthly reporting with a more transparent system. These advancements aim to lower the cost of service and improve operational efficiency across the London insurance market.

View the full interview: here